5999 app Terms and Conditions

These terms and conditions apply to all online gaming and sports betting services provided through the 5999 app platform. These terms form a legal agreement between you and 5999 app. Creating an account on the platform or using any service means you have read and agreed to every clause of these terms.

01 General Terms

5999 app is an online gaming platform that offers Bangladeshi users various gaming options including slots, live casino, sports betting, and fishing games. By using this platform, you confirm that:

• You are using this service voluntarily and knowingly.
• You are using all platform services at your own responsibility.
• You have the right to participate in online gaming activities under the laws applicable to you.
• You are fully responsible for the accuracy of the information you provide.

These terms exist in both English and Bengali. In case of any interpretive conflict, the Bengali version will take precedence.

02 Account Registration and Security

Membership on 5999 app is completely free. You must provide accurate and complete information at the time of registration. If an account is opened with false or incomplete information, the platform reserves the right to close that account at any time.

Account Usage Terms

• One person may operate only one account. Creating multiple accounts may result in all accounts being permanently closed.
• Your login credentials (username and password) must be kept completely confidential. You must not allow anyone else to use your account.
• If you suspect unauthorized access to your account, you must notify the 5999 app support team immediately.
• It is recommended to change your password regularly and to use a strong password.
• The mobile number registered to the account must remain active and correct, as it may be required for OTP verification.

03 Age Limit and Eligibility Requirements

The minimum age to use any service on 5999 app is 21. During the age verification process, you may be asked to provide a certified copy of your identity card or national ID. This platform does not serve users under 21, and any such account found will be cancelled.

Following the responsible gaming guidelines to protect yourself and others is the ethical duty of every member.

04 Deposit and Payment Policy

The following payment methods are accepted for depositing funds into your 5999 app account: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and any other scheduled bank).

• The minimum deposit amount is ৳200 (for each method).
• Once a deposit is successfully processed, it will be reflected in your account.
• You are advised to keep proof of transactions for your own records.
• Deposits from third-party accounts are not allowed — the name of the depositor and the account holder must be the same.
• 5999 app reserves the right to carry out additional verification for any suspicious transaction.

05 Withdrawal and Fund Withdrawal

The following terms apply to withdrawing your earnings:

• The minimum withdrawal amount is ৳800.
• Withdrawal requests generally take 30 minutes to 3 hours to process.
• Withdrawal methods: bKash, Nagad, Rocket, and bank transfer.
• The account used for withdrawal must belong to the registered member.
• The required wagering conditions must be met before withdrawing bonus funds.
• Large withdrawals may be delayed if identity verification has not been completed.

06 Bonus and Promotion Terms

5999 app offers various bonuses and promotional offers. Each offer has its own terms that must be followed.

Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳5,000. The bonus amount must be wagered 15 times before withdrawal. Example: On a ৳1,000 deposit with a ৳1,000 bonus, the total balance will be ৳2,000 and the wagering requirement will be ৳1,000 × 15 = ৳15,000.

General Bonus Terms

• A bonus is usable only on specified games or categories — the detailed terms of each offer are stated separately.
• The same member cannot claim the same bonus more than once, unless specifically permitted under special terms.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering conditions are met.
• 5999 app reserves the right to cancel a bonus if the terms of any bonus offer are violated.
• Promotional offers may be changed or discontinued without prior notice.

07 VIP Program and Benefits

The 5999 app VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with a weekly cashback benefit, which is a fixed percentage of that week's net losses.

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.7% weekly cashback.
• Platinum: up to 1.0% weekly cashback.
• Diamond: up to 1.2% weekly cashback.

VIP tier advances based on active participation and regular activity. Cashback is calculated on the difference between total losses and total winnings for that week.

Example: A Gold member with a net loss of ৳20,000 in a week will receive cashback of ৳20,000 × 0.7% = ৳140.

08 Gaming Code of Conduct

5999 app is committed to maintaining a fair and transparent gaming environment. Every member must follow the code of conduct below:

• Attempting to manipulate game outcomes through software or any technique is strictly prohibited.
• Colluding with other members to gain an unfair advantage is prohibited.
• Using any kind of automated bot or script is not permitted.
• Operating multiple accounts for the purpose of abusing bonuses is prohibited.
• The platform must not be used for money laundering or any other illegal financial activity.

If any of the above terms are violated, 5999 app reserves the right to immediately suspend the account concerned and forfeit any deposited funds.

09 Account Suspension and Closure

5999 app may temporarily or permanently close any account under the following circumstances:

• Violation of any clause of the terms and conditions.
• Refusal to complete identity verification or provision of false information.
• Extended inactivity.
• Voluntary account closure at the member's own request.
• Detection of suspicious financial activity.

In the event of account closure, the return of any valid balance (excluding bonuses) will be considered on a case-by-case basis.

10 Limitation of Liability

5999 app makes every effort to provide uninterrupted service. However, the platform will not be liable in the following situations:

• Game sessions interrupted due to internet connectivity issues.
• Technical faults with third-party payment gateways.
• Account information being exposed due to the user's own negligence.
• Temporary disruptions during unexpected server maintenance or upgrades.

Detailed information on any questions related to online gaming can be found in the FAQ section.

11 Policy on Changes to Terms

5999 app reserves the right to modify, add to, or remove these terms and conditions at any time. For significant changes, an attempt will be made to notify members via email or in-app notification. However, continued use of the platform after any change will be considered acceptance of the new terms.

Members are advised to check this page regularly at their own responsibility. The "Last Updated" date at the top of the page will always reflect the date of the most recent change.

To learn more about 5999 app's operations and services, visit our About Us page.

12 Contact and Support

If you have any questions or concerns about these terms and conditions, please contact the 5999 app support team. 24/7 live chat support is available in both Bengali and English. Email support is also available in the same way.